Privacy Policy

The purpose of this Privacy Policy ("Policy") is to inform customers, suppliers, and other users ("Users") about the personal information and data collected by Talkk Pvt Ltd ("Talkk," "we," "us," or "our") through our website (www.talkk.tech) and mobile application (collectively, the "Platform"). This Policy demonstrates our commitment to complying with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 ("Rules").

PART I – Information Talkk Collects and Controls

1. What Information Talkk Collects

We collect information only for legitimate purposes. Information may be:

• Provided by you
• Automatically collected
• Obtained from third parties

a. Information You Provide

• Account Signup: Name, company name, PAN, GST details, contact number, email address, country, username, and password. Optional details (e.g., photo, time zone, language) may also be provided.
• Payment Processing: Name, contact details, and payment information (credit card number is not stored; only last four digits, expiry date, and cardholder name/address are retained).
• Interactions with Talkk: Communications (emails, calls, chats) may be recorded for quality improvement.
• Testimonials: Name and personal details in testimonials (with your consent and review prior to posting).

b. Automatically Collected Information

• Browser/Device Data: IP address, browser type, language preference, time zone, operating system, device details, and access timestamps.
• Cookies and Tracking Technologies: First-party cookies, HTML5 storage, and scripts to enhance user experience, track navigation, and analyze demographics.
• Application Logs and Analytics: Usage data (clicks, features accessed, errors, performance metrics, device locations).

PART II – Information Talkk Processes on Your Behalf

1. Service Data

• Data Provided by You: Includes customer/employee data shared via our services or technical support requests.
• Mobile Device Data: Camera, contacts, location, or photo library access (if permitted) to enable app functionality.

2. Ownership and Control

You retain ownership of your service data. You may:

• Access, share, or delete your data.
• Manage integrations with third-party services.

PART III – General

Contact Information